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In order to correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
Possible Causes:
The wrong IP Pin was entered for the spouse.
The spouse's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
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Enter the spouse's correct IP Pin on the tax return.
IP Pin's are issued each year between December and January.
IP Pin's are used for all returns filed in a calendar year.
If the spouse can not obtain their correct IP Pin then their return must be paper filed.
Correct the spouse information if entered incorrectly.
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