Issue Symptoms
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We recommend using invoicing, but users will need to decide whether to use invoicing or entering the preparation fee directly on the bank application each time.
Issue Resolution
| Infotip |
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If the user wishes to utilize invoicing (recommended) |
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This will reset the field to reflect the amount that is calculated for that return on the invoice, and clear the error.
| Infotip |
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If the user wishes to enter the prep fees on the bank app |
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The user must enter the preparation fees on Bank Application for each return they create from this point forward.
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