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1040 - Reduce the Number of Pages Printed when Printing Final Return
1040 - Bank App Does Not Appear on Return When Choosing a Bank Product
1040 - Change Access level to view or not view Non Owner Returns
1040 - When Clicking on Retrieve/Transfer Return Nothing Happens
10 months ago
Updated
This article describe
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This article describes what to do when the user attempts to retrieve or transfer returns and the |
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Windows Open or Save dialog box does not appear. |
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The software will automatically try to load or save from the location that has been set. In order to get the Load/Save dialog box to appear you will need to remove the Retrieval path and/or Transfer path. |
Follow the instructions below to successfully fix the dialog box not appearing:
Removing the Retrieval Path
Click Setup > Local Setup.
Locate the field next to Retrieval Path
Delete the value in the field.
Click OK.
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The next time you click on Retrieve Returns you will be prompted with the Load dialog box. |
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Removing the Transfer Path
Click Setup > Local Setup.
Locate the field next to Transfer Path
Delete the value in the field.
Click OK.
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The next time you click on Transfer returns you will be prompted with the Save dialog box. |
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