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This issue can occur if the routing/bank account number on the bank application is invalid. |
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When verifying a tax return the following verification error is given: ‘Invalid RAC Routing number’ or 'Invalid Bank Account Number' |
Follow the instructions below to successfully resolve the verify message if the bank record is present in the EF originator:
Open the tax return experiencing the issue.
Under the Attached Forms List, select FRM 8879
Change the Refund Type from 5 to 1 and press ENTER
Change the Refund Type from 1 to 5 and press ENTER
The verify error message will no longer be present
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