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In order to correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
Possible Causes:
The spouse's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
The taxpayer and spouse elected to file their return elsewhere.
The taxpayer and spouse received a quote somewhere else, and they filed the return without their consent.
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