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In order to correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.

Possible Causes:

  • The employer EIN number is entered incorrectly on the tax return.

  • The employer included the wrong EIN number on the W-2 form (have the customer contact their HR department).

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