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1. Enter all information on the Client Data Page and all tax forms that you currently have.
   

2. Clear Verify messages as you are able. In the case of extension there may be Verify messages you are unable to clear with the current information.
   

3. Select Add Form.
   

   

4. Locate and highlight Form 4868 in the All Forms & Schedules Menu. Double-click to add.
   

5. If the taxpayer would like to make a payment with their extension enter the amount of the payment in Line 7.
   
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6. If you entered an amount in line 7, enter Debit Account Information or transfer information from the Client Data Page.
   
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7. Take any upfront payments needed for the extension, and mark the validation check for fees collected for the form. For help taking a payment view our Taking A Payment In The Tax Software Article.
   
   

   

8. Queue the return.

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   1. You may have several Verify messages. Next past these if you are unable to clear them with the current information the tax customer has.
      

9. Check the box next to Queue Federal Extension, and select Queue.
   

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11. Reference the Information Status Page to ensure the extension was Accepted. If rejected, taxpayers have up to 5 days to fix their rejected extension, or paper file their return. In most cases taxpayers who file a federal extension will automatically receive a state extension. 
    
    

    

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When Are Returns Due For Taxpayers Who Filed Extensions?

Returns with federal extensions are typically due on October 15th. In tax years where the due date falls on a weekend the due date will be extended. Taxpayers who are in federally declared disaster areas, or actively deployed members of the military, may have additional extensions.