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The wrong IP Pin was entered for the spouse.
The spouse's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
Possible Resolutions:
Correct the spouse information if entered incorrectly.
Enter the spouse's correct IP Pin on the tax return.
IP Pin's are issued each year between December and January.
IP Pin's are used for all returns filed in a calendar year.
If the spouse can not obtain their correct IP Pin then their return must be paper filed.
Correct the spouse information if entered incorrectly.
 | Taxpayers can obtain their IP Pin by locating their CP01A Notice issued for the calendar year they are filing or obtain their IP in their online IRS account. For more information regarding the IP Pin reference Identity Protection Pin (IP Pin). |