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To correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
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Possible CausesCause 1: The
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incorrect IP Pin was entered for the spouse.
Resolution: Enter the spouse's correct IP Pin on the tax return, resign, and resubmit.
If the IP PIN cannot be obtained, paper file the return.
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Possible Cause 2: The spouse's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
Possible ResolutionsResolution: Correct the spouse information
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Enter the spouse's correct IP Pin on the tax return.
If the IP PIN cannot be obtained, paper file the return.
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, resign, and resubmit.
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 | Taxpayers can obtain their IP Pin by locating their CP01A Notice issued for the calendar year they are filing or obtain their IP in their online IRS account. For more information regarding the IP Pin reference Identity Protection Pin (IP Pin). |