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Rule Text: The Spouse SSN in the return must not be the same as the Primary SSN on another return filed for the same tax year.
In order to To correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
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Possible CausesCause 1: The spouse's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
Resolution: Correct the spouse’s information, resign, and resubmit.
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Possible Cause 2: The spouse and taxpayer
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elected to file their return elsewhere.
Resolution: If you issued advance money, try to recoup those funds.
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Possible Cause 3: The taxpayer and spouse
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Possible Resolutions:
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are victims of identity theft or error.
Resolution: If the taxpayer would still like to file with you and believes this is an error, collect payment upfront and paper file the return along with Form 14039.