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In order to correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
Possible Causes:
The wrong IP Pin was entered for the dependent.
The IP Pin was entered for the wrong dependent.
The dependent's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
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Enter the dependent's correct IP Pin on the tax return.
IP Pin's are issued each year between December and January.
IP Pin's are used for all returns filed in a calendar year.
If the dependent can not obtain their correct IP Pin then their return must be paper filed.
Move the IP Pin to the correct dependent.
Correct the dependent's information if entered incorrectly.
  | Taxpayers can obtain their IP Pin by locating their CP01A Notice issued for the calendar year they are filing or obtain their IP in their online IRS account. For more information regarding the IP Pin reference Identity Protection Pin (IP Pin). |
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