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This article demonstrates how to reset your Cloud Password (hosted only).

This password is NOT associated with CTTS University or the Customer Portal. This password is located on the Windows Security screen as

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Resetting Cloud Password Instructions

The following instructions will update the password for the screen shown below.

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Reset Instructions

Navigate to https://pwe.mytaxofficeonline.com/
Enter your individual work email address in the Email field.
Enter your current cloud password in the Old password field (if you are a new hire and have never set up this password, use the old password listed in your welcome email).
Enter a new password in the New password field.
Confirm the new password in the Confirm field.
Check the box to verify the reCAPTCHA.
Click Submit.

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