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In order to correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
Possible CausesCause 1: The taxpayer took out a First Time Homebuyer loan in 2008 or 2009 and is required to repay that loan.
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The taxpayer's information is entered incorrectly, and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
Possible Resolutions:
Resolution: Enter the amount of the taxpayer's first time homebuyer repayment on SCH 2, line 10. Have
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the customer resign and resubmit the return.
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If the taxpayer
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is
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unsure of what their repayment amount is, they can contact the IRS. For information referenceFirst Time Homebuyer Credit Account Look-up.
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Possible Cause 2: The taxpayer's information is entered incorrectly, and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
Resolution: Correct the taxpayer's information, resign, and resubmit.