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Rule Text: The Primary SSN in the Return Header has been locked because Social Security Administration records indicate the number belongs to a deceased individual.

In order to To correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.

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Resolution: Correct the information that is entered incorrectly, resign, and resubmit the return.

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Resolution: Collect the prep fees up front upfront and paper file the return.

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