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This issue can occur if the routing/bank account number on the bank application is invalid.

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When verifying a tax return the following verification error is given: ‘Invalid RAC Routing number’ or 'Invalid Bank Account Number'

 

Follow the instructions below to successfully resolve the verify message if the bank record is present in the EF originator:

  1. Open the tax return experiencing the issue.

  2. Under the Attached Forms List, select FRM 8879

  3. Change the Refund Type from 5 to 1 and press ENTER

  4. Change the Refund Type from 1 to 5 and press ENTER

  5. The verify error message will no longer be present

 

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