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This article demonstrates how to submit a return to Technical Support for diagnostics. This process will not send the return to the IRS/State, nor stop existing returns in Central Site ready to be submitted to the IRS/State. |
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Open the return and click on the Queue button.
If the Return Errors and Rejects box appears, click on the Next button on the lower right side.
On the Queue Return for Transmission window, ensure the "Submit for Diagnostics" checkbox is clear near the lower left side of the window.
Select the checkboxes for Federal and State (if applicable), and then click on the Queue button.
The return will be queued to transmit to Central Site the next time the "Transmit to Central Site" is run from the WIP screen.
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