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This article demonstrates how to capture a paid preparer signature in the desktop software.

Not sure if you are on hosted or desktop?
Hosted users have the Cloud Client/Tax Client and have Cloud Credentials (tti\firstname.lastname).
Desktop users don’t have a Cloud Client/Tax Client and login directly to the software with the Clients login (no Cloud Credentials). For the hosted version of this article, use Capturing a Paid Preparer signature (Hosted).

  • The paid preparer signature will be present on all tax returns that are electronically filed with the paid preparer’s Prep ID present on the Client Data.

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  1. From the Work In Progress (WIP screen), select Select Database.

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  2. Select Paid Preparers.

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  3. Select the Paid Preparer’s name and choose Edit

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    On the Paid Preparer window, select name of the person who needs to capture their signature and choose Edit.

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Please select the appropriate link for the signature capture method you will be using.

Signature Pad or mouse

Remote Sign (cell phone)

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Signature/Mouse Capture
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Sig-pad

  1. Select Capture Signature.

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  1. Complete the signature

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  1. and select Accept.

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  2. Select save once the signature is captured/displayed at the bottom of the Paid Preparer window

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  1. .

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RemoteSign Capture (using your cell phone)
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Remote-sig

  1. Enter your cell phone, cell phone carrier, and select RemoteSign.

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  2. Once the message has sent you will receive a prompt on the screen. You can select OK.

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  3. Open the link in the text message on your phone, it will look similar to the one below.

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  4. Enter your name, the last four of your PTIN or SSN, and zip code and select Next.

    1. This information must match the prompt/information from the paid preparer information window.

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  5. Ensure your screen rotation is on and select Ok.

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  6. Complete your signature and select Submit.

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  7. If you are happy with your signature, select Yes, Sign Electronically.

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  8. You will receive the following message.

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  9. Navigate back to the tax software. Open the paid preparer record and ensure the signature saved.

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