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To correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
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Possible CausesCause 1: The spouse has an IP PIN and it is not included on the return.
Resolution: Enter the spouse's IP PIN on the tax return.
If the spouse can not obtain their IP Pin then their return must be paper filed.
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Possible Cause 2: The spouse's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
Possible ResolutionsResolution: Correct the spouse's information
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Enter the spouse's IP PIN on the tax return.
If the IP PIN cannot be obtained, paper file the return.
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, resign, and resubmit.
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For more information regarding the IP Pin reference Identity Protection Pin (IP Pin). |