Rule Number: F1040-516
Rule Text: If Form 1040, ''PrimaryClaimAsDependentInd'' is not checked, then the Primary SSN must not be the same as a Dependent SSN on another return filed for the same tax year.
To correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
Possible Cause 1: This is a dependent being claimed by someone else and the dependent box is not marked on the Client Data Page.
Resolution: Mark the dependent box on the Client Data Page.
Possible Cause 2: Someone has claimed the taxpayer as a dependent and they should not have.
This could be due to error or identity theft.
Resolution: Collect the prep fees upfront and paper file the return along with Form 14039.
Possible Cause 3: The dependent's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
Resolution: Correct the taxpayer’s information, resign, and resubmit.