Rule Number: IND-996
Rule Text: The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid.
To correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
Possible Cause 1: The incorrect IP Pin was entered for the dependent/qualifying person.
Resolution: Enter the dependent/qualifying person’s correct IP Pin on the tax return, resign, and resubmit.
If the IP PIN cannot be obtained, paper file the return.
Possible Cause 2: The dependent/qualifying person’s information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
Resolution: Correct the dependent/qualifying person’s information, resign, and resubmit.
 | Taxpayers can obtain their IP Pin by locating their CP01A Notice issued for the calendar year they are filing or obtain their IP in their online IRS account. For more information regarding the IP Pin reference Identity Protection Pin (IP Pin). |