1040 - When Clicking a Retrieve/Transfer Return Nothing Happens

This article describes what to do when the user attempts to retrieve or transfer returns and the Windows Open or Save dialog box does not appear.

The software will automatically try to load or save from the location that has been set. In order to get the Load/Save dialog box to appear you will need to remove the Retrieval path and/or Transfer path.

The next time you click on Retrieve Returns you will be prompted with the Load dialog box.