Rule Number: IND-181-01
Rule Text: The Primary Taxpayer did not enter a valid Identity Protection Personal Identification Number (IP PIN).
In order to correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.
Possible Causes:
The taxpayer has an IP PIN and it is not included on the return.
The taxpayer's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
Possible Resolutions:
Enter the taxpayer's IP PIN on the tax return.
If the taxpayer can not obtain their IP Pin then their return must be paper filed.
Correct the taxpayer's information if entered incorrectly.
 | Taxpayers can obtain their IP Pin by locating their CP01A Notice issued for the calendar year they are filing or obtain their IP in their online IRS account. For more information regarding the IP Pin reference Identity Protection Pin (IP Pin). |