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This article demonstrates how to capture a paid preparer signature in the desktop software.

  • The paid preparer signature will be present on all tax returns that are electronically filed with the paid preparer’s Prep ID present on the Client Data.


  1. Select Database.

    image-20241023-130139.png

  2. Select Paid Preparers.

    image-20241023-130237.png

  3. Select the name of the person who needs to capture their signature and choose Edit.

    image-20241023-130504.png



Please select the appropriate link for the signature capture method you will be using.

Signature Pad or mouse

Remote Sign (cell phone)


Signature/Mouse Capture

  1. Select Capture Signature.

    image-20241023-140321.png

  2. Complete the signature and select Accept.

    image-20241023-135819.png


  3. Select save once the signature is captured/displayed at the bottom of the Paid Preparer window.

    image-20241023-142646.png

RemoteSign Capture (using your cell phone)

  1. Enter your cell phone, cell phone carrier, and select RemoteSign.

    image-20241023-140745.png

  2. Once the message has sent you will receive a prompt on the screen. You can select OK.

    image-20241023-141040.png

  3. Open the link in the text message on your phone, it will look similar to the one below.

    image-20241023-141127.png

  4. Enter your name, the last four of your PTIN or SSN, and zip code and select Next.

    1. This information must match the prompt/information from the paid preparer information window.

      image-20241023-141924.png

  5. Ensure your screen rotation is on and select Ok.

    image-20241023-142112.png

  6. Complete your signature and select Submit.

    image-20241023-142155.png

  7. If you are happy with your signature, select Yes, Sign Electronically.

    image-20241023-142254.png

  8. You will receive the following message.

    image-20241023-142340.png

  9. Navigate back to the tax software. Open the paid preparer record and ensure the signature saved.

    image-20241023-142707.png

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