This article demonstrates how to successfully apply a pre-defined discount in the hosted/desktop software.
Entering a Pre-Defined Discount
Select the Invoice - Billing & Pmts from the Attached Forms Tree.
Navigate to the Discounts section of Itemized Billing Charges.
Ensure there are no other discounts applied prior to applying your Predefined Discount. If there is already a different type of discount, select line 2, Predefined Discount.
Select Choices.
Highlight the top option with 000.00 and 0.00 to zero out the discount and select OK.
After removing the first predefined discount, select line 2, Predefined Discount.
Select Choices.
Your list of saved pre-defined discounts will open.
Highlight the discount you wish to apply and select OK.
Ensure the discount applied correctly on the Invoice.