Reprinting a Check
This article demonstrates how to reprint a check in the tax software.
A check can be printed a maximum of three times before requiring a SBTPG Check Reissue Request.
DO NOT void a misprinted check in the software. If you void a check, a SBTPG Check Reissue Request.
Write VOID on the misprinted check (front/back).
Navigate to the Work In Progress (WIP) screen located inside the tax software.
Select Checks, Registers, and Activation.
Select the Check Register tab.
Place a checkmark next to the check you need to reprint and select Reprint.
Select OK on the Check Reprint warning.
The software will transmit the request and display the check that has been queued for reprint. Click close on this message.
Navigate back to the Checks to Print tab.
Print the check as you normally would.
** You cannot reprint a check that has already been verified but not cashed.
Need more help? Watch our quick video below...
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