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Rule Number: IND-180-01

Rule Number: IND-180-01

Rule Number: IND-180-01


Rule Text: Primary taxpayer's Identity Protection Personal Identification Number (IP PIN) must match the e-File database. Please double check your entry and resubmit your return with the correct number.

To correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.


Possible Cause 1: The wrong IP Pin was entered for the taxpayer.

Resolution: Correct the IP pin, resign, and resubmit.

  • If the taxpayer cannot obtain their correct IP Pin the return will need to be paper filed.


Possible Cause 2: The taxpayer's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).

Resolution: Correct the taxpayer’s information, resign, and resubmit.


For more information regarding the IP Pin reference Identity Protection Pin (IP Pin).

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