Rule Number: IND-931-01

Rule Number: IND-931-01

Rule Text: The Dependent SSN (or Qualifying Child Identifying Number on Form 1040-SS (PR) has been locked because Social Security Administration records indicate the number belongs to a deceased individual.

To correct the error, reference the DataValue (this indicates what person or number the rejection is related to). For more information, regarding how to view the details and data values related to rejections and refusals reference Viewing Reject and Refusals.

Possible Cause 1: The dependent's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).

Resolution: Correct the information, resign, and resubmit the return.

Possible Cause 2: The Social Security Administration has flagged the dependent as deceased.

Resolution: Collect the prep fees upfront and paper file the return.

• If the dependent is not deceased, they need to contact the Social Security Administration so this does not happen again.